Jess Head
Moss-draped cedar rainforest. Photo by Sean Courtney.

Thoughtful support for the people behind the care.

I bring lived experience into research, care and conversation. I partner with healthcare, child-health and rare disease organizations on caregiver well-being, family engagement, and careful use of health data and AI.

Caregiver, patient research partner and educator.

Training and credentials

The work starts from lived experience. It has grown into helping researchers, clinicians and organizations see what practical partnership looks like for families.

That partnership has to work for the families in the room.

I started in food, nutrition and wellness. That care for real life still shapes how I show up with families and the teams who invite them in.

Parenting through rare disease taught me what it takes to belong, to understand the information, and to be heard.

I care about caregiver well-being, the ethical use of health data and AI, and rooms where patient, family, clinical and research communities can listen to each other.

Jess Head smiling in a plaid blazer and white turtleneck against a brick wall

What I bring

Three places lived experience and training show up in my work.

  • Patient and family partnership

    Helping teams invite families in with care, from the first ask through how results come back.

  • Caregiver well-being

    Practical, lived-experience-informed support for the people behind the care, including workshops like Finding Breathing Room.

  • Research, education and advocacy

    Bringing lived experience into research, education and advocacy in ways that are thoughtful, practical and sustainable.

Cedar needles with dew drops. Photo by Sean Courtney.

Partnership that includes families.

Caregiver and patient-family partner bringing lived experience to board, advisory, research and healthcare conversations.

Roles, training, projects & talks that keep shaping the work

Jess Head and a co-researcher beside the Raising Up Rare caregiver study poster
Patient-oriented research

Raising Up Rare

Co-researcher on a caregiver-led study exploring how caregivers of children diagnosed with a rare disease find strength, support and moments of well-being. Best Poster, Children's Healthcare Canada Conference, 2026.

  • Lived-experience review

    Drug reimbursement evaluation

    Contributed patient and family perspectives to a national drug reimbursement evaluation panel with Canada's Drug Agency.

  • Training

    EURORDIS Open Academy / ERDERA School on Data, Ethics & AI

  • Training

    EURORDIS Open Academy School on Innovation & Translational Research

  • Rare disease

    RareKids-CAN

    Parent-partner involvement in Canadian rare disease research, engagement and community initiatives.

  • Family engagement

    FER training and Leadership Academy (opens in a new tab)

    Training in meaningful family engagement in research, followed by advanced leadership development for family partners.

  • Speaking and media

    Talks, panels and podcasts

    Healthcare, research and family audiences.

Green shrubs under a blue sky.

Keeping research real.

Board, advisory, workshops and research partnership when values and timing line up.

How we can work together.

  • Board and advisory

    I'm especially interested in board and advisory roles with organizations whose work aligns with these values.

  • Organizational education and partnership

    Partnering with healthcare organizations, foundations and research teams on how caregivers and family partners are welcomed, supported and valued.

  • Research partnership

    Co-design, grant and protocol review, ethics input and plain-language summaries.

  • Caregiver well-being workshops

    Lived-experience-informed sessions for caregivers, including Finding Breathing Room for realistic caregiver well-being.

  • Speaking and facilitation

    Panels, workshops and facilitated conversations on caregiver well-being, family partnership and rooms where clinicians and families can hear each other.

  • Plain-language materials

    Findings and policy turned into something families and community groups can use.

Media & Articles

Sunlit textured leaves. Photo by Sean Courtney.

Get in touch.

Working in child health, rare disease, family engagement or caregiver well-being? You can reach me by email or LinkedIn.

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